Public Services
The Public Services Division is deeply committed to providing compassionate and professional support during some of life’s most challenging moments. We understand the importance of clarity and accessibility when managing records, and we strive to assist families as they navigate these difficult times. In honoring the memories of loved ones, they take special care to safeguard and return personal belongings, ensuring they are treated with the respect they deserve.
The dedicated staff of Public Services is committed to promoting awareness of the Department of Medical Examiner's vital role in forensic science. They provide compassionate and essential services to the community of Los Angeles County during difficult times. To explore the individual sections of Public Services and gain a deeper insight into their work, we invite you to click on each section below.
We respond to law enforcement inquiries, fostering collaboration and trust in our community.
The Medical Support staff of the Public Services Division provide administrative assistance to the Medical Examiner Forensic Medicine Division, including document processing and finalization of autopsy reports. The Medical Transcribing desk provides transcription services of all dictated or handwritten autopsy, neuropathology, and microscopic reports.
The receiving and handling of decedent personal property is one of the highest priorities of the Public Services Division. The division collects, inventories, safeguards and releases decedent personal property to the legal next of kin. Oftentimes, receiving the personal property of a decedent brings closure to the family and allows them to care for the decedent's valuables. Personal Property staff provide a high level of customer service to ensure families have as little stress as possible when visiting our facility.
The Medical Examiner Records Section addresses requests from all over the world by agencies and families for Coroner case reports. Los Angeles County maintains records of several high profile celebrity deaths that may be referenced, even a decade after the fact. Older records are maintained on microfilm or microfiche and must be transferred on to paper in order to be released. Some of our older records date back to the 19th century and are handwritten in original medical books. Records are released in accordance with the California Public Records Act in a timely manner.
We ensure compliance with civil and criminal subpoenas.
State of California Government Code Section 27471, 27472 and Los Angeles County Ordinance 2011-0009 provide authority for the Medical Examiner to establish a fee for the transportation and storage of decedents. The Public Services billing section processes and manages all decedent billing generated from transportation and storage services. Our billing staff understand the stress that families are under, and are readily available to answer questions and provide assistance. Our billing section staff can be reached Monday through Friday from 8:00 AM to 5:00 PM at (323) 343-0572 or (323) 343-0613.